Terms Of Use

Thank you for choosing Atlas Holidays. We make sure that you have a warm and a delightful holiday experience. We devote keen attention to every minute detail of your tour. At the same time, we request you to read and follow the below Terms and Conditions. In order to use this Website you must give your unqualified consent to these terms and conditions and if you disagree with any part of these terms and conditions then you may not use this site in any way. Therefore, please make sure you read the terms and conditions very carefully to avoid any misunderstanding and ensure a hassle-free and enjoyable journey.

Brief Description and Commencement:

These Terms and Conditions be called Atlas Tours & Travels Private Limited (Domestic and International) Terms and Conditions.

Atlas Tours & Travels Private Limited will be hereinafter referred as “Atlas Travels”, “the Company”, “we”, “us” or “our” and its users will be hereinafter referred as “Guest”, “them” or “they”, “You”, “Your”.

Terms & Conditions extend to all Domestic as well as International Tours, Customised Holidays & also Corporate Tours organised by Atlas Tours & Travels Private Limited.

By using our website, you confirm your agreement to the website’s terms of use, and you undertake to comply with them.

Definitions:

In these Terms and Conditions, unless the context otherwise requires

Atlas Tours & Travels Private Limited works under brand name ‘Atlas Travels’, therefore, both these names will be considered one and same and used synonymously therein.

Guest/s means all the customers, tourists, travellers, vacationers, sightseers, visitors, backpacker who have registered their names or enquired about tour/package or booked the tour by making part or full payment for any scheduled tours, customised packages or any other travel related services provided by Atlas Travels (which expression shall, unless it be repugnant to the context or meaning thereof be deemed to mean and include their respective heirs, executors and administrators)

Tour/s mean any Domestic/ International Tours organized by Atlas Travels.

FIT means Free Independent Travel and GIT means Group Inclusive Tour.

Customised holiday means a tailor-made holiday wherein tour Itinerary is designed as per the individual requirements of each guest.

“Group Travel”and “Event Management” means specialised niche of group tourism dedicated to planning, booking, and facilitating meetings, incentives, conferences, exhibitions, seminars, and other events.

Contractor/ Supplier means supplier of any infrastructural facility and shall include hotel managements, airlines, caterers, restaurants, places of entertainment like theme parks, museums, art galleries, cruise, coach who are to provide the services to the Guests.

Tour price means the tour price mentioned in the Price Grid / brochures / online and other payments such as taxes, surcharges, etc. payable by the client to Atlas Travels.

First day of the tour shall start at any time (i.e. in the morning / afternoon / evening) at the first destination depending on the arrival of the respective flight/train/cruise or any other mode of transport and the same shall be in case of the last day of the tour. In other words, a ‘Day’ shall mean a part of the day or 24 hours or its part thereof.

Force Majeure means an event or circumstance not within the reasonable control, directly or indirectly, of Atlas Travels in its ability to perform its obligations/ responsibilities regarding the tour including

o war, hostile invasion, act of foreign enemies;

o rebellion, revolution, insurrection or military or usurped power or civil war;

o epidemic, explosion, fire, flood, earthquake or other exceptional natural calamity and act of God;

o ionizing radiation or contamination by radioactivity from any nuclear fuel, or from any nuclear waste from the combustion of nuclear fuel, radioactive toxic explosive, or other hazardous properties of any explosive nuclear assembly or nuclear component of such assembly;

o riot, commotion or disorder;

o any act or omission of any Government instrumentality;

o a change in Legal Requirements;

o strikes, lockouts or other industrial disturbances; &

o abnormal weather or sea conditions including tempest, lightning, hurricane, typhoon, rain & temperatures.

Extra Mattress means roll away mattress which is on floor. (For domestic tour, extra mattress & for international tour, extra bed)

Brochure means printed brochure, Website, itinerary, leaflets, booklet, Price Grid.

Website means www.holidaysbyatlas.com.

Web pages means pages on the Website www.holidaysbyatlas.com.

Jain Food means food without onion, garlic served at the time of tour groups meals and not necessarily before sunset, it may or may not be served on the table.

Meal Includes breakfast, lunch, dinner (they are pre-set menus) and/or any other snacks (dry or wet) supplied.

Tour Manager / Leader/ Escort / Assistant: A Person designated by Company to help / guide / assist the guest/s in and or during Domestic and / or International Tours Organised by Atlas Travels.

Gender – The masculine gender shall also include feminine gender and vice versa, the singular shall include plural and vice versa and shall include grammatical variations if any.

Each of these terms and conditions shall be severable and if any provision thereof is declared invalid, illegal or unenforceable, then remaining provisions nevertheless shall have full force & effect.

VISA means a Certificate issued or a stamp marked (on the applicant’s passport) by the immigration authorities of a country to indicate that the applicant’s credentials have been verified and he or she has been granted permission to enter the country for a temporary stay within a specified period. (Note: The Company does not have any role to play for issuance / rejection of Visas other than being a facilitator).

Cancellation Policy means and includes all the cancellation charges levied by the company from time to time, third party cancellation charges etc.

Visa Cancellation Policy means and includes all the cancellation charges levied by the company from time to time arising out of non – granting / delayed granting of visa by the concerned Consulate due to any reason.

Jurisdiction means the geographical area over which a court or government body has the power and right to exercise authority. Parties hereto agree to confer exclusive Jurisdiction to Mumbai Courts / Forums.

Terms and Conditions means these terms and conditions and includes Booking criteria, Tour Payment, Booking Form, Web Pages, Brochure, Cancellation Policy, Itinerary and other documents as may be notified from time to time

Booking Criteria:

Guest’s interest to participate in the tour

Payment of the registration amount indicates that the guest is interested in the tour and has read and accepted all the terms and conditions mentioned in Atlas Travels brochure/website/booking form. In case of a guest who is processing the booking formalities on behalf of his/her family is deemed to have been authorised to do so by his family after reading all the Atlas Travels terms and conditions mentioned on the brochure/website/booking form. As all these Terms and Conditions will form part of contract that Guests will enter with us once the booking is confirmed. A contract will be made between the Guest and Atlas Travels only upon booking is confirmed and accepted by us and our communication thereof to the guest.

Documents required for booking a Tour

A guest must have a valid photo ID Proof for booking a domestic Tour and a valid passport for booking an International Tour. If the guest does not possess the documents stated herein, then, in such case, a provisional booking is made and confirmed only after the submission of the said Documents.

Booking for Customised Holidays

o Once your Travel Advisor confirms your booking for a customised holiday, you will receive an e-mail as well as an SMS on your registered mobile number confirming your booking. You can also get in touch with us for any further details.

o Please expect to receive your vouchers 72 hours before your departure date (subject to full payment of your Tour cost).

o Please note that these packages are customisable, which means that you will be able to make changes to the itinerary/activity if you so desire. The final payment will be calculated as per the activities reflecting on the website, which will be outlined in the confirmatory e-mail sent to you.

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